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Friday, December 19, 2014

Question

I have a customer who had a flood problem. They removed the water, but have a musty smell. How can I help them?


Answer

A lingering musty smell is an indication that moisture, fungal growth and or decomposition providing the source of the odor are present. You donít say how extensive the flood was, nor mention the source or contamination level of the water, which is a determining factor in how the clean up should be approached. Carpet cushion is difficult to dry and or decontaminate under a carpet and would be suspect. So are damp drywall, particleboard and structural wood in walls and floors. Look for anything not completely dried out and provide ventilation to speed the drying process.
If the water came from a contaminated source (Level 1 or 2) such as a sewer backup, you need to call a professional who is IICRC certified in water damage restoration so that proper disinfection and drying can be done. For a listing of certified remediation contractors in your area visit: www.iicrc.org
Lynn E. Krafft, ICAN/ATEX Associate Editor
lekrafft@juno.com