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Thursday, June 20, 2013
The International Custodial Advisors Network, Inc. (ICAN)--a non-profit association comprised of industry consultants with a wide range of expertise in building management, indoor environmental and service disciplines provides this free janitorial and building maintenance consultation service to the industry through Cleaning Management Institute.

Building maintenance professionals can use this service to get knowledgeable answers to questions regarding facility maintenance from experienced industry experts who are ICAN members.

To submit a question, simply click on this button. You will be notified by e-mail when suggested solutions from ICAN members are posted on this page, usually within three business days.

Before submitting a question, you may want to search ICAN's Index of Building Maintenance Topics below for responses to previous questions in similar subject categories or use the key word search engines in ICAN's Facility Maintenance Professionals Troubleshooting Search Center.


Index of Building Maintenance Topics


Bidding & Estimating (294)


Blended/Skip/Cooperative Cleaning (2)


Carpet/Furniture Care (95)


Cleaning for Health & Safety (57)


Cleaning Procedures (242)


Colleges, Schools & Universities (35)


Contract Cleaning (116)


Day Cleaning (16)


Developing Management Teams (4)


Distribution (1)


Employee Issues (17)


Equipment, Chemicals & Supplies (57)


Executive & Managerial Development (3)


Facilitating/Advising Process Improvement Teams (1)


Facility Management (25)


Family Business Issues (4)


Foodservice/Hospitality/Hotels (8)


Green Cleaning (33)


Groundskeeping & Building Exteriors (3)


Hard & Resilient Floor Care (227)


Healthcare (22)


Hiring & Staffing (24)


Implementation of Cleaning Systems Upgrades (7)


Indoor Air Quality (10)


Industrial (4)


Instructional Materials and Manuals (2)


Legal Issues (10)


Marketing Strategies (18)


Mold Prevention & Remediation (10)


New Product Development and Testing (9)


Operations Audits (3)


Production Rates (18)


Quality Assurance (6)


Residential, Apartment & Condo (11)


Sales Training (1)


Slip & Fall (4)


Software (5)


Strategic Planning (9)


Team Cleaning (9)


Training Resources (17)


Water & Fire Damage Restoration (6)


Zone Cleaning (1)

 

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Recent Questions

I have a 12,000 sq.ft. building that the owner wants me to clean. The tenant just moved out and he is going to rent it again. He said it is used for ballrooms, banquet parties, and that it is nothing but floor, no carpet. I haven't seen it yet. I am going to go on Saturday, but want to be able to take the job right there and then, because it is far about 30 miles away from where I live. I don't want to go and just look, so I want a suggestion on how many people I should take with me to finish the job that same day, and how much I should charge him. I believe it has a bar, a men's and women's restroom.

No-rinse strippers state that rinsing isn't required. Do you believe that rinsing would be a good idea anyway?

I want to bid on a church that has 54,000 sq foot. They want three days of cleaning and I have to provide all the paper supplies and the cleaning materials. I will be dry cleaning the carpets and must strip twice a year. The place is half carpet and half VCT. How much will be the appropriate charge per month or year?

I am with a contracting agency. They have given me a LOT of work, but the kicker is, they don't pay for 60 days. I ran broke for the first 60 days; barely had enough money to eat. Then the big day came when they said they would pay me and I ran to the mail box and there is no check. Another week goes by and still no pay (I called them and they said "we don't know what has happened"). Well, I get the check eventually and all is well until the next month, and no pay again; had to wait forever to see anything. Well, this has happened for at least 5 months now and it's getting so old. I really want just to pull the plug, but my family and I really rely on this because there is money to be made, although, at the contracted prices, I am sure nearly half is all I get of what the agency gets paid, and keep in mind the delayed payments. I really want my business to succeed, but not with me about to lose all my hair and wife. Maybe you could give me some advice!